Connect with customer-centric professionals is the only destination that provides guidance on engaging and serving customers across their entire journey – from path to purchase and beyond. We provide access to key decision makers across marketing, sales, customer service and IT roles. We offer credible engagement of senior professionals and influencers from across industry via our leading content and social reach. Core themes include data-driven marketing and customer experience management. Marketing Managers and C-level directors make up nearly half of the total readership.

We believe in helping organisations deliver better engagement and experiences across the entire customer journey.

Our Audience at a Glance


page views/month on average.


registered members.


mins of average dwell time on articles.

Floating pattern

Typical challenges for our audience


Retaining customers

Keeping existing customers loyal in a “challenger environment”.


Omnichannel expectations

Meeting the customer’s expectations of a seamless omnichannel experience.


Data use and compliance

Leveraging data to meet business needs while staying compliant amid changing regulations.

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