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Job Title: Client Services Manager – AccountingWeb (12 Month Maternity cover)
Job function: Delivery
Location: Bristol (working from home during restrictions)

Hours: Full Time (37.5 hours per week) 

Salary: £26,000 – £28,000 per annum (DOE)

Sift is a market-leading digital B2B publishing and subscriptions business, based in the heart of Bristol. We believe that we can inspire action every day, through the creation of amazing content, experiences and insight for our audiences and clients.

We are looking for an enthusiastic and organised Client Services Manager who’s ready to take on a new challenge within a publication which has continued to grow and evolve throughout this year. It’s an exciting time to join us as we continue to adapt our products and services to suit the needs of both our audience and clients. 

The role will play a key part in the AccountingWEB team as you’ll be assigned a number of key client accounts to take full ownership and responsibility of. The role requires someone who can multitask and manage various client campaigns at any one time ensuring each one meets the client’s expectations, from both a service and results perspective. The Client Services Manager will also work closely with the sales team to clarify client needs and support them with the production of compelling, fit-for-purpose campaign proposals to upsell existing clients and help convert sales opportunities into bookings.

Reporting to the Account Director, the Client Services Manager will sit within a core Delivery Team of four individuals, where they’ll be responsible for day-to-day management of a wide range of multi-channel client campaigns, championing excellent customer service and be driven to achieve delivery and commercial targets. 

What we’d like from you

  • Solid account management experience either in a publishing or agency environment
  • Experience in delivering campaigns with a multi-channel approach 
  • Strong ability to multitask and work at pace
  • A keen eye for detail
  • A planning and organisation extraordinaire 
  • Excellent customer service skills
  • Strong copywriting experience 
  • Data-driven mindset 
  • Driven to achieve outstanding results for clients
  • A natural problem solver
  • A commercial acumen and have an understanding of client briefs
  • Experience of budget control 

What we can offer you

We look for people who share and can demonstrate our core values; Put People First, Inspire Action, Be Curious, Be Honest, Stay Focused, and Have Fun.  In return, we can offer you a great place to work with loads of opportunities to learn.  We offer a whole host of benefits and to name a few; 25 days leave, a day off for your birthday, flexible working, a health cash plan, life insurance, pension, high street shopping discounts and various flexible benefits.

Sift is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

 

COVID-19 considerations

Limited desks are available in the office via a booking system with all COVID-19 restrictions in place. Staff can also work remotely unless there is a specific reason to attend the office.

Please apply with a CV, covering letter and task to careers@sift.co.uk 

Job Title: Commercial Editor – AccountingWeb
Job Function: Content
Location: Bristol (working from home during restrictions)
Hours: Full Time (37.5 hours per week)                                                                                                                                    

Salary: £24,000 – £26,000 per annum depending on experience

Sift is a market-leading digital B2B publishing and subscriptions business, based in the heart of Bristol. We believe that we can inspire action every day, through the creation of amazing content, experiences and insight for our audiences and clients.

We are looking for a creative and organised Commercial Editor to help us create highly engaging content and products across multiple channels for a wide range of clients in the accounting and finance space, from brainstorm through to delivery. 

Working closely with the Sales and Delivery team, you will react to client briefs with a wide selection of smart, relevant ideas that excite the client and the audience alike, designed to drive brand awareness, relevance and partner engagement. These can be traditional digital and print products such as articles, white paper or downloadable guides or taking advantage of our new range of interactive content types including podcasts, webinars and video content.

As Commercial Editor, you will be responsible for pitching, commissioning, creating and editing content concepts, working closely with the editorial and sales teams to help create and produce highly engaging content and products aimed at different audiences that drive brand awareness, relevance and partner engagement.

Working closely with Delivery and Marketing, the role will also be responsible for the coordination of all our commercial products – from resourcing and commissioning content creators to sign off from multiple stakeholders –  with all products delivered on time and to budget. 

Reporting to the Content Director of Sift, you will be driven by the belief that our commercial products can be as valid, relevant and award-winning as our editorial ones. You will be able to excite and enthuse clients, selling in concepts and ideas that meet their commercial needs while always remaining relevant and engaging for the AccountingWEB audience. 

What we’d like from you:

  • Solid experience producing commercial content (written articles, infographics, white papers, features and interviews) working with designers and contributors in an agency-like setting
  • Solid experience producing in audio-visual content (podcasts, interactive video-based content (webinars, live Q&As, panel, roundtables)), from content research to talent management to platform onboarding.
  • Dedication to driving the surrounding processes that make commercial content a success, including content calendar, SEO-driven companion articles, social promotion, smart scheduling, proactive marketing and reacting to audience data and analytics.
  • Experience in the systems each channel requires: print (Creative Suite), digital (web CMS), social (Buffer) and interactive (BigMarker, ON24).
  • Ability to engage a client with quality of idea and strength of conviction, with the desire and commercial acumen to want to win new business
  • Good interpersonal skills for managing internal stakeholders or external clients
  • Excellent communication skills, and work well in a team environment whilst working to tight deadlines 
  • Ability to be resourceful, adaptable with a positive attitude.
  • The ability to work at pace, hit the ground running and pick up new skills fast
  • Strong multi-tasking / project management skills
  • The ability to remain calm under pressure and put those around you at ease during deadline
  • Experience of monitoring budgets

Application Task

Please write 500 words on how you would ensure that any content created for a client would be as good as that created solely for audience.

 What we can offer you

We look for people who share and can demonstrate our core values; Put People First, Inspire Action, Be Curious, Be Honest, Stay Focused, and Have Fun.  In return, we can offer you a great place to work with loads of opportunities to learn.  We offer a whole host of benefits and to name a few; 25 days leave, a day off for your birthday, flexible working, a health cash plan, life insurance, pension, high street shopping discounts and various flexible benefits.

Sift is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

COVID-19 considerations

Limited desks are available in the office via a booking system with all COVID-19 restrictions in place. Staff can also work remotely unless there is a specific reason to attend the office.

Please apply with a CV, covering letter and task to careers@sift.co.uk                                                              Applications without all required submissions will not be considered.

Strictly no agencies.

 

“We want to create an environment where people can develop their craft, make a difference & have fun along the way.”

– Tom Dunkerley, CEO, SIFT